OTHER JOBS

Company Name:ALAMY

Job Title:CUSTOMER SERVICES TRAINEE

Expiry On:31-01-2022

Job Description:

A Reputed Firn is hiring Customer Services Trainee (6 months contract)

Brief description :
 
We’re on the lookout for someone who is a team player and is all into delivering services in a swift, proficient and proactive manner. This role not only provides a good platform to learn billing processes but also improves multitasking skills by handling email queries from the clients, navigating computers and email inboxes, and data processing simultaneously. If this sounds interesting, then we have an exciting short term (6 months contract) opportunity available within our client invoicing team.
 
Here’s some more detail about this exciting opportunity!
 
·        Understand and become familiar with Alamy’s invoicing and billing processes for Inbox, Self-bill and magazines
 
·        With a visual eye for images, be able to match client declarations with the available reports and identify usages to process invoices
 
·        Work as a team to ensure team deliverables are met as per the SLAs.
 
·        Ensure that work delivered fulfills Alamy’s quality standards.
 
Preferred skills :
 
We’re looking for someone who:
 
• Has excellent English communication skills and available to join immediately.
 
• Enthusiastic about learning how good & prompt services to the customer can be vital to the business.
 
• Has quick analytical reflex with high level of attention to detail
 
• Can comfortably work on MS Office applications, especially MS excel and word 
 
• Is open to work in shifts and Indian holidays, if required.
 
• Experience in BPO industry would be an added advantage.

How to Apply:

Send your resume to hrindia@alamy.com with Subject Line as Customer Services Trainee

799

- 28-01-2022

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