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Company Name:BLUEBRIX

Job Title:TECHNICAL SUPPORT TRAINEE

Expiry On:13-11-2026

Job Description:

BlueBriX is hiring Technical Support Trainee (L1/L2)

Qualification: Degree (preferably in Computer Science)

Experience: No prior support experience required (Freshers can apply)

Skills:

• Basic understanding of software and computers
• Strong spoken communication
• Patience, empathy, good problem-solving skills, and ability to stay calm under pressure

Key Responsibilities:

• Support clients over Voice, Email, and Chat
• Troubleshoot and resolve software issues
• Learn EHR product inside out
• Maintain accurate records in the ticketing system
• Meet and beat support metrics

Compensation:

• ₹2.4 LPA (First 3 Months)
• ₹3.0 LPA (After 3 Months)

Employment Type: Full-Time, Permanent

Location: On-site in Kochi, Kerala

Shift Details: Rotational across 4 shifts (including early mornings and late nights)

View the above image for more details

How to Apply:

Send your resume to ta@bluebrix.health with subject line as Technical Support Trainee 

Contact: +91 8129933322