BANK JOBS

Company Name:AXIS BANK

Job Title:ASSISTANT MANAGER

Expiry On:29-11-2025

Job Description:

Axis Bank is hiring Branch Relationship Officer - Assistant Manager (AM) Grade

Location: Across Kerala

Experience: Freshers

Qualification: Postgraduate

CTC: 

• ₹3.50 to ₹4.00 LPA for freshers.
• Experienced candidates can expect an industry-standard hike based on their current or last CTC

About the Role:

• As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits.
• They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
• As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
• BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure.
• BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers.
• BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible

Key Responsibilities:

• Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
• Achieve Business budgets as assigned by the organization on a monthly basis consistently.
• Generating referrals and leads of new customers for sale of bank’s products.
• Promoting bank’s products by taking part in marketing activities and customer visits outside the branch.
• Contact existing customers for bringing in more deposits and cross selling of bank’s products.
• Timely and accurate processing of customer transactions and requests.
• Handle customer queries and provide correct solutions to ensure there are no customer complaints.
• Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
• Ensure that all audit requirements of the bank are met optimum audit rating.
• Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
• Complete all learning activities/trainings conducted by the bank from time to time.
• Daily entry of interaction with customers in bank’s CRM system.
• Participate and follow all initiatives/Campaigns/Drives that are undertaken by the bank from time to time

Benefits:

• Career Growth: Eligible for promotions every two years based on performance, with salary hikes up to 25%.
• Internal Mobility: After 16 months, employees can apply for Internal Job Postings across departments and locations in India.
• Insurance Coverage: Coverage from day one of joining.
• Loan Benefits: Attractive interest rates on home and vehicle loans.
• Leave Policy: 30 Privilege Leaves, 15 Sick Leaves, 12 Casual Leaves, along with government holidays and second & fourth Saturdays off.

How to Apply:

To Apply: Click Here

Last Date to Apply: 28/November/2025