BPO

Company Name:XILIGENCE

Job Title:OPERATIONS SUPPORT ANALYST

Expiry On:22-01-2022

Job Description:

Xiligence is hiring Operations Support Analyst

Female Graduates  in any discipline, good and hands on computer knowledge (Windows, MS-Office, Outlook, Internet etc.) and having at least 02 years experience in Customer Care.

Preferred skills

Requirements:

Analysing and processing various types of requests from overseas clients for managing their accounts in the latest applications.

Excellent command of spoken and written English.

Ability to learn quickly on own initiative in the relevant applications.

Need good communication skill and basic computer skills.

Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times.

Listen to team members feedback and resolve any issues or conflicts.

Submit regular reports to management and seek new ideas and strategies to improve performance at the process.

Keep up with trends and happenings in the industry and ensuring adherence to industry standards

How to Apply:

Send your resume to: buddy@xilligence.com with subject as Operations Support Analyst