IT

Company Name:WORKSENT

Job Title:L1 HELPDESK ENGINEER

Expiry On:23-09-2026

Job Description:

Worksent Infopark is hiring L1 Helpdesk Engineer

Experience: 1-2 years experience

Location: Infopark, Kochi

Key Responsibilities:

• IT Helpdesk support (calls, chat, tickets)
• Remote troubleshooting & ticket updates
• 24/7 Support

Skills:

• Strong communication skills
• Windows & MacOS knowledge
• Microsoft 365 (Outlook, Word, Excel, OneDrive, SharePoint)
• Basic IT infra (AD, VPN, Servers, DNS)
• International voice support preferred

View the above image for more details

How to Apply:

Send your resume to careers@worksent.com with subject line as  L1 Helpdesk Engineer