IT

Company Name:TECHNOTRIUMPH

Job Title:ASSOCIATE - TECHNOLOGY OPERATIONS

Expiry On:15-06-2026

Job Description:

TechnoTriumph is hiring Associate - Technology Operations

Salary: Up to 4 Lakhs PA

Experience:

• 1 - 3 Years
• Prior Experience in IT/Customer Support or a Similar Role

Employment Type: Full-time, Permanent

Department: Technology Operations

Location: Kakkanad, Kochi, India

Preference: Immediate Joiners Preferred

Key Responsibilities:

• Monitor and Maintain Day-to-Day IT and Technology Operations
• Provide Technical Support for Hardware, Software, Networks and Business Applications
• Troubleshoot and Resolve System, Connectivity and User-Related Issues
• Install, Configure and Maintain Desktops, Laptops, Printers and Other IT Equipment
• Coordinate With Internal Teams and Vendors for Issue Resolution and System Maintenance
• Monitor System Performance and Escalate Critical Issues When Required
• Maintain IT Asset Inventory, User Accounts and Access Permissions
• Ensure Regular System Updates, Backups and Security Compliance
• Support Onboarding and Offboarding Activities for Employees
• Maintain Documentation of Incidents, Configurations and Operational Procedures
• Assist in Implementing and Improving IT Processes and Operational Workflows
• Ensure Smooth Functioning of Office IT Infrastructure and Communication Systems
• Coordinate With Schools to Collect, Verify and Process Required Documents for Account Activation, Ensuring Accuracy and Completeness of All Submitted Details
• Liaise With the Service Provider for Document Submission, Activation Follow-Ups, Status Updates and Resolution of Onboarding or Documentation-Related Issues

Qualification: Bachelor's Degree in IT, Computer Science or a Related Field

Skills:

• Strong Verbal and Written Communication Skills
• Fluent in English & Hindi
• Basic Technical Knowledge of IT Products and Services
• Strong Problem-Solving and Analytical Skills
• Familiarity With Customer Support Tools and Systems

Benefits:

• Health Insurance
• Provident Fund
• Day Shift
• Values-Driven and Mission-Oriented Work Culture

View the above image for more details

How to Apply:

Send your resume to info@technotriumph.com with subject line as Associate - Technology Operations

Contact: +91 7012922080