Job Title:CUSTOMER SUPPORT NON VOICE PROCESS
Qualification:Any Degree, Diploma, PG
Job Type:Full Time
Salary Offered:17k Per Month
Sutherland is hiring Customer Support Non-Voice process.
· 3 months contract period (renewal based on the performance).
· Work from Office
· Rotational nightshifts
· Immediate joining.
· No pre-planned leave requirement during the contractual period.
· Salary upto 17k per month.
Job Title: Customer Service Associate
Hierarchy Level: Level 1
Detailed Job Description:
# Respond to Customer queries via Chat medium
# Assistance with order status questions and account/product inquiries.
# Project a professional company image through chat and email.
# Provide customers with product and service information.
# Escalate/ transfers or referrals to other Departments as appropriate
# Maintain the quality standards.
How to Apply: