BPO

Company Name:SPS TRAINING ACADEMY

Job Title:CUSTOMER SUCCESS SPECIALIST

Expiry On:07-06-2024

Job Description:

SPS Training Academy is hiring Customer Success Specialist

Process Type: Non-Voice Process

Location: Chennai

Job Summary:

• Manage all customer communication with appropriate etiquette, timeliness, and professionalism.
• Work towards achieving agreed operational targets.
• Demonstrate confidence and willingness to resolve customer requests or queries.
• Adhere to Quality & Compliance Guidelines.

Working Hours:

• 5 days working with 2 rotational week offs.
• Willingness to work on the night shift.
• Cab will be provided for night shift employees.

Who Can Apply:

• Candidates with good English communication skills, particularly in written communication.
• Must have good typing speed and accuracy.
• Candidates passionate about building a career in the service industry.
• Minimum 1.5 years of experience in International BPO or freshers (2024 passing out can apply).
• Immediate joiners preferred.

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How to Apply:

Contact: 9538784127