IT

Company Name:SAVANTIS SOLUTIONS

Job Title:BE, B.TECH, BCA, B.SC

Expiry On:26-06-2026

Job Description:

Savantis Solutions is hiring BE, B.Tech, BCA, BSc Graduates

Savantis Solutions is hiring Analyst Trainee For a Leading MNC Company

Designation: Analyst Trainee (Service Desk)

Eligibility Criteria:

• 2024/2025/2026 BE/B.Tech (CSE & Allied Branches, ECE, EEE, Civil, Mechanical) & BCA/BSc (Mathematics & IT)
• Minimum 60% throughout academics
• Good command in spoken & written English is mandatory
• No active backlogs

Work Location: Technopark Trivandrum/Pune & Noida

Package: ₹2.22 LPA + Cab

Service Agreement: 12 Months

Shifts: Rotational

Training Mode: Online

Duration: 4 to 6 weeks

Important Interview Requirement:

• The training will be conducted online.
• Shortlisted candidates will be required to travel to Trivandrum and attend the interview physically at the HCL office.
• The selected candidate can choose the work location as Trivandrum or Pune.
• Candidates should apply only if they are comfortable to relocate.

Important Notes:

• Attendance and participation in the training program are mandatory.
• Candidates must be willing to relocate to Trivandrum or Pune upon successful completion of the process.
• Candidates should be comfortable working in rotational shifts.
• Please ensure that all information provided is accurate and up to date.

Job Responsibilities:

• Respond to technical support requests via phone and other communication channels
• Diagnose and resolve hardware and software-related issues
• Provide appropriate solutions and guidance to users
• Log and track incidents and service requests
• Follow standard help desk procedures and SLA guidelines
• Escalate issues requiring urgent attention
• Coordinate with relevant teams for issue resolution
• Follow up with users to ensure complete resolution
• Maintain activity reports and documentation in Excel
• Support temporary asset allocation and related activities

View the above image for more details

How to Apply:

To Apply: Click Here