BPO

Company Name:GEOJIT FINANCIAL SERVICES

Job Title:CUSTOMER EXPERIENCE SPECIALIST - B2B

Expiry On:18-06-2026

Job Description:

Geojit Financial Services is hiring Customer Experience Specialist - B2B

Department: Customer Experience

Reporting To: CX Team Leader (B2B)

Employment Type: Probation → Permanent

Key Responsibilities:

• Act as the Primary Point of Contact for B2B Clients
• Build and Maintain Strong Client Relationships
• Handle Client Queries, Concerns & Feedback
• Ensure High-Quality Service Delivery to Mutual Fund & NRI Clients
• Collaborate With Internal Teams for Service Improvement
• Understand Client Needs and Enhance Customer Satisfaction & Loyalty

Skills: Strong Communication Skills in Hindi & English

Experience: Experience in Customer Experience/B2B Handling Preferred

How to Apply:

Send your resume to harikrishnan_a@geojit.com with subject line as Customer Experience Specialist - B2B

Contact: +91 9995815653