SALES & MARKETING

Company Name:FABINDIA

Job Title:RETAIL STORE MANAGER

Expiry On:12-01-2024

Job Description:

FabIndia is hiring Retail Store Manager

Location: Kottayam, Kerala

Role: Retail Sales

Industry Type: Retail

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education: Any Graduate / Post Graduate

Roles and Responsibilities:

• To ensure implementation of promotional activities and create awareness of the Fabindia brand.
• Identify potential customers and customize selling approach to cross sell/ up-sell.
• Planning and Achieving the daily / monthly Store as well as category sales Targets of the stores.
• To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures.
• Should be able to Gauge customer requirements, bulk orders and fulfillment of same.
• Ordering the right product mix to meet customer/ store needs.
• To ensure superior customer service at all times.
• Ensure major customer issues / complaints /feedbacks are escalated to the Area Manger/ MRH.
• Ensure appropriate look and feel, smooth running and security of own stores.
• Maximize the store Profitability and Productivity by following the productivity parameters.
• Maintain the balance between optimal utilization of the wallet and meeting customer needs.
• Monitor compliance and provide inputs for refinement.
• Identify need gaps and influence product mix.
• Ensure optimal utilization of the wallet.
• Plan ordering and managing stock levels as per Fabindia SOP.
• Providing inputs towards product development / Quality Issues.
• To ensure timely global counts are done and all protocols related to inventory and merchandise upkeep are adhered to minimize inventory loss.
• To keep check on the given OPEX budgets to ensure expenses are within the Budgets.
• To ensure VM Guidelines are followed and adhered to at the store.
• Enhancing the customer experience by providing feedback / guidance to the team on Visual Merchandising.
• Ensure the Optimum utilization of the Store space & showcasing the right merchandise mix to maximize SPF for the categories.
• KRA based evaluation performance of all reportees to be done by the end of every block and KRAs to be handed over to all reportees at the beginning of every block.
• Running a detailed induction program along with Training department for induction of new team members. To provide coaching and mentoring to new employees.
• Compiling data and timely reporting of relevant market MIS reports(mystery customer, footfall, conversion, average bill value etc.)
• Monitoring actual performance against OPEX budget through the year.
• To prepare various reports as per the timelines, daily, weekly, fortnightly and monthly.

 

How to Apply:

Send your resume to soumya.s@fabindia.net with Subject Line as Retail Store Manager

OR

WhatsApp: 8590055505