IT

Company Name:DELOITTE

Job Title:SERVICES SUPPORT ASSOCIATE

Expiry On:30-08-2026

Job Description:

Deloitte is hiring Services Support Associate I - Talent Processes and Business Support - Learning Admin - UKHRS

Job Location: Hyderabad, Telangana, India

Job Type: Full Time

Shift Timing: 2:00 pm - 11:00 pm

Experience: 0-1 year

Job Category: Learning Administration/HR Support/Business Support

Job Overview

Deloitte is hiring a Services Support Associate I - Talent Processes and Business Support - Learning Admin - UKHRS in Hyderabad. The role involves providing first-line learning administration support to the HRS Learning & Talent Support Services team and delivering high-quality service to the North-South Europe (NSE) firm.

Key Responsibilities:

• Add classes to the Deloitte Learning Management System.
• Process all scheduled reports.
• Provide delegate lists.
• Distribute electronic training materials and pre-work.
• Close classes and process post-course evaluations and feedback.
• Complete system-related activities and updates accurately within deadlines.
• Follow established procedural guidelines.
• Ensure compliance with applicable Data Protection legislation.
• Work within Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
• Support other Learning Support Services processes as required.

Key Skills & Competencies:

• Professional, friendly and approachable manner.
• Ability to work independently and use initiative.
• Enthusiasm and willingness to learn new technologies.
• Strong teamwork and positive team spirit.
• Good listening skills and a calm approach.
• Ability to ask effective questions.
• Good written communication and email etiquette.
• Professional approach when dealing with internal stakeholders.
• Logical approach to problem-solving.
• Ability to act with urgency when required.
• Adaptability and openness to change.
• Integrity and a positive, can-do attitude.

Eligibility & Qualifications:

Education: Graduate degree

Experience: 0-1 years in any of the following:

• Learning administration
• Back-office service operations
• Customer service operations
• Proficiency in Microsoft Office applications.

Preferred: Prior experience in the training and development domain.

How to Apply:

To Apply: Click Here