IT

Company Name:COGNIZANT

Job Title:ANALYST TRAINEE

Expiry On:30-11-2026

Job Description:

Cognizant is hiring Analyst Trainee (GenC Hiring Program)

Designation: Digital Workplace Practice (Service Desk) Role

Job Function: Customer/Technical Support

Experience:

• Freshers can apply.
• Batch: 2026/2025/2024
• Qualification: Three-year full-time UG degree (BCA/BSc/BA/BBA/B.Voc/BMS/BCom etc.)

Job Locations: Pan India

Key Responsibilities:

• Serve as the first point of contact in the Service Desk for end-users reporting IT issues.
• Log, track, and resolve Service Desk tickets accurately and within defined SLAs.
• Troubleshoot hardware and software issues to minimize downtime and disruption.
• Collaborate with internal IT teams to escalate and resolve complex scenarios.
• Build and maintain knowledge base articles to enable faster resolutions.

Role Expectations:

• Client-focused mindset with the ability to support users across diverse cultures.
• Strong verbal and written communication skills suited to a Service Desk environment.
• Sound technical knowledge and willingness to work in shifts from the office.

Eligibility Criteria:

• Students graduating in 2024, 2025 and 2026 from any 3-year UG degree (BCA/BSc/BA/BBA/B.Voc/BMS/BCom etc.) are eligible to apply.
• Minimum 50% in 10th, 12th, Diploma and UG (rounding off 49.9% is not allowed).
• At the time of joining, all recruits need a minimum 50% aggregate in the pursuing degree with no standing arrears.
• Students with standing arrears are NOT eligible to apply.
• Students currently enrolled in full-time post graduate courses are not eligible.
• Students who applied for re-evaluation and are waiting for results will be validated with the initial results score declared.
• Appropriate CGPA to % conversion will be considered as per university norms.
• Must be flexible with work location, shifts and assigned technologies. Flexibility to work from any Cognizant office location in a given shift timing and technology is mandatory.
• Open to Indian nationals/OCIs who are currently residing in India.

CTC: The salary will be detailed upon advancement in the hiring process.

Support from Cognizant (post joining as Full Time Employee):

• No service bonds.
• Cognizant sponsored Higher Education from BITS Pilani (applicable only to candidates from Science, Technology & Mathematics background).
• Night shift allowance.
• Safe and comfortable cab facilities for pick-up and drop.
• Timely rewards and recognition for top performers.

Documents Required:

• For registration: Resume (maximum of 2 pages) with a high-resolution passport size photograph. The photograph should be clicked in a light background and both ears of the candidate must be visible.
• For interview: All academic documents including the college ID card (if available) and school/college UG mark sheets.
• For onboarding: The final Cognizant onboarding is subject to satisfactory background verification.
• PAN card is mandatory for onboarding. Please ensure your first name, last name, father’s name and other details are accurate. Background verification will fail if the last name is not updated or if the PAN card name does not match the registered name.
• Voter ID card/Passport (any one) is mandatory to verify citizenship.
• Aadhar card is mandatory for onboarding.

How to Apply:

To Apply: Cognizant Hiring Analyst Trainee (GenC Hiring Program)

Application Deadline: 30 November 2026, 11:59 pm