OTHER JOBS

Company Name:AMAZON

Job Title:HIRING DIFFERENTLY ABLED

Expiry On:21-05-2022

Job Description:

Amazon is hiring differently abled candidates

Qualification: Engineering, Non-Engineering Candidates, Final year students, experienced and freshers can apply for the job fair

Academic Pre requisites : Must be all Pass with no live backlogs

2022 Pass outs and graduates ( Engineering/ Non Engineering)

Date of Drive : Sat, May 21, 2022

 

List of disabilities Amazon will consider in the Recruitment drive (for current roles due to the nature of the work) :

Acid Attack victims

Autism Spectrum Disorder

Cerebral Palsy

Dwarfism

Hemophilia

Locomotor Disability

Multiple Sclerosis

Muscular Dystrophy

Sickle cell disease

Thalassemia

Polio

Scoliosis

 

Job Details:

* CMT (L2)- Work home in either Tamil Nadu, Karnataka, Telangana, Maharashtra or Uttar Pradesh- Any Graduate

Experience: 0 - 2 Years

Salary: 2.5 LPA

CMT is seeking candidates who will be responsible for monitoring pricing parameters and involve audit operation where he/she are desired to identify products through continuous audit. The successful candidate should have the ability to work at all levels with an eye for detail to achieve process goals, actively seek to understand Amazon's core values and translate those into everyday practices. Ideal candidates will excel in a fast-paced, multi-tasked dynamic team environment.

Basic Qualifications/Skills and Competencies:
Graduate in any discipline.
Work Experience: 0 - 2 Years
Execute assigned project components of specific audit processes.
Possesses excellent written and oral communication skills.
Should be able to 'dive deep' and identify the root cause of the issues and get them fixed by coordinating with different teams.
Preferred Qualifications:
Proficient in MS Excel and other MS Office tools.
Having statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage.
Experience/ Knowledge of SQL and Macros, but not mandatory.
Working experience in online retail operations or similar fields is a plus.
Additional Information:
Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational, changes every 3-4 months')
Weekly Off: Two consecutive day off (it is a 5-day working week with 2 consecutive days off. The off days may change every 3-4 months)

 

* SPS (L3)- Work from home in either Chennai, Bangalore, Hyderabad, Mumbai or Delhi- Any Graduate

Experience: 0 to 10 years

Salary: 2.9 LPA to 4 LPA

The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Virtual Contact Center (VCC) associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Roles and Responsibilities:
This includes, but is not limited to:
The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Basic Qualifications:
Education: Bachelor Degree in any discipline with 0-10 years of experience.
Excellent written and verbal communication in English. Along with English, some roles also require communicating in Hindi and or Telugu/ Tamil/ Kannada.
Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
During the first four months (Training & Transition) no unplanned leaves are allowed.
Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
Home environment free from background noise where you can connect to the internet and work on your deliverables.
Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.
Should have access to mobile phone at all times from a reliable provider.
Should have power back up in case of power shut down.
Candidates who are based in the below locations should only apply:

Hyderabad

Additional Information:
Information security: You should be willing to sign an undertaking pertaining to do’s and don’ts in accordance to the data Security policy
Ergonomic Furniture: In Amazon we care about your health hence suggest that all employees have an ergonomic chair and desk as their workspace

 

* RBS (L2)- Work home in either Tamil Nadu, Karnataka, Telangana, Maharashtra or Uttar Pradesh- Any Graduate

Experience: 0 - 2 Years

Salary: 2.5 LPA

Retail Business Services (RBS) is an integral part of Amazon online product lifecycle and buying operations. The team is designated to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The Catalog Associate is the entry level role in the RBS organization. In this role, the individual works on one or more critical programs/tasks for a particular retail product category. These tasks include (but are not limited to) populating content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.

Core Responsibilities · Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards

·Ability to work overtime as required by business

· Maintain records of day-to-day work by updating trackers to reflect work done

· If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead

· Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

· Flexible with working shifts, including night shifts (US hours, if required).

· Willingness to take initiatives & responsibilities including working outside of the "standard" work day

· Strong written and verbal communication skills in English

· Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely

· MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided

· Strong analytical skills – Ability to do high school level arithmetic

· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly

Basic Qualification · · Bachelor’s degree in any discipline

· Ability to dive deep into a problem, perform ‘Root Cause Analysis’ and identify constraints to recommend a solution – on this, we will test the candidate’s ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions

· Ability to deal with ambiguity – use discretion and judgment to take decisions on critical business tasks based on available information

 

If selected, candidates should be willing to relocate to either Tamil Nadu, Karnataka, Telangana, Maharashtra or Uttar Pradesh and work from home

How to Apply:

Apply at: https://docs.google.com/forms/d/e/1FAIpQLScMRwjS-2fNfD-rIXRFiorWncV0x5ZInrDSbT3R9rBMkidoSQ/viewform

Date of Drive : Sat, May 21, 2022

Venue: Federal Institute of Science And Technology (FISAT) 
Hormis Nagar, Mookkannoor P O,
Angamaly, Ernakulam Dt.
Kerala