BPO

Company Name:ALAMY TECHNOPARK

Job Title:TRAINEE- NON VOICE BPO

Expiry On:15-08-2023

Job Description:

Alamy Images India is hirirng Trainee - Non Voice BPO (Multiple Positions)

Preferred skills:

• Must have excellent English communication and MS Excel data processing skills
• 0-1 years experience in BPO industry would be an added advantage
• Should be open to work in shifts and Indian holidays, if required
• Immediate Joining.

Detailed overview:

• Understand and become familiar with Alamy’s invoicing and billing processes for Inbox, Self-bill and magazines
• With a visual eye for images, be able to match client declarations with the available reports and identify usages to process invoices
• Work as a team to ensure team deliverables are met as per the SLAs
• Handling queries on remittances, co-ordinate with clients or with other support functions as per the informed timelines
• Chase Customers debts in line with the payment terms and debt protocol
• Assist the Team in preparing the MIS and other reports
• Work closely with other back office support teams in India and the teams in UK for solving queries, enquiries
• Escalate unresolved queries, remittances, etc for quick resolution
• Use online resources to gather data required and enter on Microsoft Excel online
• Edit and maintain sales records on Microsoft Excel
• Ensure that work delivered fulfills Alamy’s quality standards.

For more details: https://www.technopark.org/job/Alamy-Images-India-Pvt.-Ltd./Trainee---Non-Voice-BPO-(Multiple-Positions)?jcn=MjQ0&jd=NTgyNzI=

How to Apply:

Apply at: https://pamediagroup.livevacancies.co.uk/#/applicant/1144