OTHER JOBS

Company Name:AI AIRPORT SERVICES

Job Title:PASSENGER SERVICE AGENT (TRAINEE) - COCHIN AIRPORT

Expiry On:04-01-2026

Job Description:

AIASL is hiring Passenger Service Agent (Trainee) at Cochin International Airport

Training Location: Cochin International Airport, Cochin

Training Period: 11 Months

Monthly Stipend: Rs.10,000/-

Job Position: Passenger Service Agent (Trainee)

Responsibilities:

1. Passenger handling at terminal and ground handling at ramp:

• Check-in passengers and baggage
• Ticketing & reservation
• Baggage handling at Baggage Make-Up Area, Break-Up Area, mishandled baggage, World Tracer etc.
• Aircraft loading/offloading, cabin dressing, cargo manifesting and handling
• Load & trim function, pre and post flight documentation

2. Passenger document verification:

• Check visa documents and applicability before processing
• Address documentary discrepancies in line with organizational procedures

3. Reservation management:

• Create bookings and amend travel itineraries as per passenger requirements in the reservation system

4. Customer service:

• Handle customer complaints and concerns

5. Arrival and boarding management

6. VIP guest handling:

• Special handling for VIP guests

7. Shift flexibility:

• Ability to work in all shift patterns, including night shifts

Temporary Engagement: The engagement is on a purely temporary basis

Work Schedule:

• PSAs will work 6 days a week in a 3-shift pattern (including night shifts) with one paid weekly off and holidays.
• The weekly off is paid only if the PSA has been present for the previous six days of the week and they will be eligible for 1 leave per month during the tenure of their engagement.

Certificate of Completion:

• PSAs will receive a Certificate of Completion in Passenger Service as trainee from AIASL if performance, appraisal, rating, and attendance are satisfactory

How to Apply:

Application Process:

• Only Aviation training institutes or colleges can apply by providing a list of candidates. Candidates cannot apply individually.

• Aviation Training Institutes are requested to provide a list of candidates with details such as name, age, qualifications, and contact details on the company’s letterhead for screening purposes.

• Provide details and documents of affiliations/accreditation's of the Institute along with the company profile.

• Applications should be sent by email to officer.hrsr@aiasl.in 

Last date to apply: 04 January 2026

Selection Process: 

• Selection will be based on personal interviews, and suitable candidates will be shortlisted for the Passenger Service Agent (Trainee) position.

To Read the Official Notification: Click Here