TEACHING

Company Name:ADVENXA

Job Title:SUBJECT MATTER EXPERT

Expiry On:27-06-2026

Job Description:

Advenxa is hiring Subject Matter Expert - Inbound Voice Process

Qualification: Graduation Mandatory

Experience:

•  3-5 Years as SME in Inbound Voice Process
• SME Experience in Inbound Voice Mandatory

Skills:

• Strong Process Knowledge & Escalation Handling
• Floor Support/Agent Coaching Experience
• Excellent English Communication
• Good Understanding of SLA, Quality & Productivity Metrics

Shift: Ready for Night Shift (6:00 pm - 3:00 am) (Monday - Friday)

Salary: ₹4.5 LPA - ₹5.5 LPA

Work Mode: Work from Office

Location: Infopark, Kochi

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How to Apply:

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