BPO

Company Name:A REPUTED FIRM IN INFOPARK

Job Title:KYC ASSOCIATE - DISPUTE MANAGEMENT

Expiry On:21-05-2026

Job Description:

A Reputed Firm in Infopark is hiring KYC Associate - Dispute Management Via, Advenxa

Location: Infopark, Kochi

Requirements & Eligibility:

• Education: Any Graduate.
• Experience: Minimum 1 year in KYC Dispute Management (Mandatory); overall experience up to 3 years accepted.
• Joining: Immediate joiners preferred.
• Communication: Excellent English communication skills mandatory.
• Skills: Basic knowledge of MS Office; good analytical and problem-solving skills.
• Shift: Comfortable working in US Shift (6:00 pm - 3:00 am).

Compensation & Benefits:

• Salary: ₹20,000 - ₹30,000 per month.
• Working Days: 5-Day Work Week (Monday to Friday; Fixed Saturday & Sunday Off).
• Transport: Pick-up & Drop facility provided.
• Growth: Career growth opportunities.

Key Responsibilities:

• Review and verify customer KYC documents.
• Handle and resolve KYC-related dispute cases.
• Identify discrepancies in customer records and onboarding data.
• Maintain accurate case records and documentation.
• Coordinate with internal teams for case resolution.
• Follow SOPs and compliance guidelines.
• Escalate complex cases when required.
• Meet productivity and quality targets.

Preferred Skills:

• Prior experience in KYC, Banking Operations, Financial Services, or BPO.
• Strong attention to detail and documentation review skills.

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How to Apply:

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