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Company Name:A REPUTED FIRM
Job Title:CUSTOMER SUPPORT EXECUTIVE
Expiry On:20-02-2026
Job Description:
A Reputed Firm is hiring Customer Support Executive
Location: Kochi
Experience: Prior customer service experience is an added advantage
Qualification: 12th pass or equivalent qualification
Shift: Day Shift
Joining: Immediate
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat
- Resolve customer complaints with accurate and timely solutions
- Ensure high levels of customer satisfaction
- Coordinate with internal teams to resolve issues efficiently
- Meet productivity and quality benchmarks
- Maintain accurate records of customer interactions
Skills:
- Fluency in Malayalam & English
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Willingness to work day shifts
Salary:
- For Freshers: ₹11,500/- Per Month
- For Experienced: ₹12,500/- Per Month
- Training: 15 Days (Stipend ₹200/day)
How to Apply:
Contact: +91 8220521134
Interview Process:
- HR Round
- Operations Round
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